Frequently Asked Questions

FAQs

  • What services do you offer?

    We specialise in product design and prototyping using 3D printing. Our services include concept development, CAD modelling, rapid prototyping, and small-batch production.

  • Can you design a product from scratch?

    Yes. Whether you have a rough idea, sketches, or just a concept in mind, we can take it from initial design through to a ready-to-print 3D model and physical prototype.

  • What file types do you accept?

    We typically work with STL, OBJ, STEP, and IGES files. If you don’t have a 3D file, no problem—we can create one for you.

  • What materials do you use for 3D printing?

    We offer a wide range of materials, including PLA, ABS, PETG, resin, and speciality filaments (such as wax, carbon fibre, or flexible TPU). The choice depends on the strength, finish, and function required.

  • How accurate are your 3D prints?

    Our printers can achieve tolerances of ±0.1mm, depending on the material and design. For functional prototypes, we ensure the final product meets both aesthetic and mechanical requirements.

  • Can you make production-ready parts or just prototypes?

    Both. While many clients use our service for rapid prototyping, we also offer low-volume production runs for custom parts, models, or end-use products.

  • Do you ship internationally?

    Yes. We work with clients worldwide and can ship prototypes and products to your location.

  • How much does 3D printing cost?

    The cost depends on the size, material, and complexity of your design. We provide transparent quotes before starting any project so there are no surprises.

  • Can I request design revisions?

    Absolutely. We believe in collaborative design and will work with you to refine your product until it’s exactly what you need.